AI & Automation

AI Voice & Calling Agents

Website voice agents and AI calling agents built with Bland and Retell to handle inbound and outbound conversations naturally.

Client: Service BusinessCustomer Engagement

The challenge

A business wanted to answer common customer questions and make routine calls without tying up staff, while keeping every conversation natural and on-brand.

Our solution

We designed voice agents for the website and AI calling agents with Bland and Retell, scripted the conversation flows, added guardrails, and built escalation paths so anything sensitive is handed to a human. The agents speak naturally and stay on topic.

Results & impact

  • Automated voice conversations on the website and phone
  • Inbound and outbound calling handled without staff time
  • Natural, guarded interactions with clean human handover

Technology

BlandRetellLLMsTelephony
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